Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.Browser - Google Chrome 10+, Internet Explorer (IE)10.0+, and Firefox 3.6.x, 12.0+.Operating System - Windows 7, Windows 8, Windows 8.1, Windows 10.Remove "HP Support Solutions Framework" through Add/Remove programs on PC.HP Support Solutions Framework - Windows Service, localhost Web server, and Software.This tool will detect HP PCs and HP printers. Note: This tool applies to Microsoft Windows PC's only. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. If the problem persists, move on to the next solution.This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Close the Cartridge Access Door, plug back the Power cord, and then turn on the device.Ĭonduct a test print.Try and check if the Carriage can move fully through its path by softly pushing it from side to side. Get rid of all other bits of pieces and foreign material you find inside the printer.Also, move the Carriage to the right if it’s held in the center. Move the Carriage to the left side if it’s stuck on the right, and vice versa.Insert your hand into the Ink Cartridge Access Area and then move the Carriage manually.If there are paper fragments that linger inside the printer, you can expect further jams to happen. Inspect from top to bottom for paper shreds that might be holding back the Carriage. Carefully take out any sheet of paper that’s stuck inside using both your hands.Unplug the Power cord from the back of the device while it’s still on, as a safety precaution. Download the latest drivers, firmware, and software for your HP Photosmart 5510 e-All-in-One Printer - B111b.This is HP’s official website that will help automatically detect and download the correct drivers free of cost for your HP Computing and Printing products for Windows and Mac operating system. HP's Photosmart 5510 is an all-in-one Wi-Fi printer with a great colour touchscreen and support not just for cloud printing, but also HP's clever Web Apps. Wait until the Carriage stops and become silent before you proceed. Please turn on your Canon printer and open its Ink Cartridge Access Door.If the problem is still there, proceed to the next solution. Plugin its Power cord and then press the Power button to turn on the device.Ĭonduct a test print. Turn the printer back to its original position.Try opening and closing the tray a few times until the tab gets into the slot if needed. Please make sure that the Paper Tray’s plastic tab is fixed securely on the retainer slot.I understand that you are facing print quality issues with your HP Photosmart 5510 e-All-in-One Printer wherein there are white horizontal lines on the printed pictures. Thank you for posting your query, Ill be more than glad to help you. Be sure to hold the Scanner Lid safely in place with your hands while rotating the device. Welcome to HP Forums, this is a great place to get support, find answers and tips. Rotate the printer onto its side to gain access to its underside. Access HP Support features like easy access to software and drivers, warranty information, and troubleshooting help.Return the Paper Tray to its original position.If it is, however, you’ll need to replace the tray with a new one.
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